Pro+Guard is committed to safeguarding the personal data entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By interacting with us, submitting information to us, or using our website (www.proguard.com.sg), you agree to the practices described in this policy.

Collection of Personal Data

We collect personal data through various means, including:

• Online enquiry forms

• Email and phone correspondence

• Business meetings and events

• Website usage analytics

The types of personal data we may collect include (but are not limited to):

• Name and contact details (e.g. name, email address, contact number)

• Company information (e.g. organisation name, business address, designation)

• Communications or feedback shared with us

• Website usage data such as IP address, browser type, and pages visited

Purpose for Collection and Use

Pro+Guard collects and uses personal data for the following business-related purposes:

• To respond to business enquiries and requests

• To provide product information, quotations, or technical documentation

• To facilitate communication with clients, suppliers, or stakeholders

• To manage and maintain our customer database and business relationships

• To improve our website, communications, and service offerings

• To comply with legal, regulatory, or internal compliance requirements

Personal data is collected solely for legitimate business functions and will not be used for purposes beyond those stated, unless consent is obtained.

Disclosure of Personal Data

We may disclose personal data, strictly on a need-to-know basis, to:

• Employees or authorised representatives of Pro+Guard

• Third-party service providers engaged for operational support (e.g. IT infrastructure, web hosting, analytics)

• Regulatory authorities or law enforcement where required by applicable laws

All external parties are expected to adhere to confidentiality and data protection obligations.

Protection of Personal Data

We maintain appropriate administrative, technical, and physical safeguards to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, or disposal.

Our website is secured via industry-standard SSL encryption and is regularly monitored for vulnerabilities.

Retention of Data

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by legal or regulatory obligations.

Access, Correction & Withdrawal

You have the right to:

• Access the personal data we hold about you

• Correct inaccuracies or omissions in your personal data

• Withdraw consent for the collection or use of your data

All such requests should be directed in writing to our Data Protection Officer at the contact details below.

Use of Cookies

Our website uses cookies to improve user experience and analyse website traffic. These cookies do not collect personally identifiable information.

Users may choose to disable cookies through their browser settings, though certain website features may not function optimally.

Third-Party Sites

This website may contain links to external sites not operated by Pro+Guard. We are not responsible for the privacy practices of these sites and recommend reviewing their respective privacy policies.

Policy Updates

This Privacy Policy may be amended from time to time to reflect changes in regulations or internal practices. The latest version will be published on our website.

Contact Us

For any enquiries, feedback, or requests related to your personal data, please contact:

Data Protection Officer
Pro+Guard
2 Gambas Crescent, #01-25 Nordcom II Singapore 757044
Email: info@essentialsgroup.sg
Phone: (65) 6931 8800